SuperGrafeno Sampling Policy
At SuperGrafeno, we offer graphene and graphene oxide samples to companies, researchers, and institutions that want to test the material's properties and applications before making a larger-scale purchase.
Availability and Conditions
To ensure transparency and quality, our samples are made available following specific technical and commercial criteria.
Samples Available for a Fee: We do not provide free samples due to the high number of requests.
Sample Options: We offer kits with all types of graphene or individual samples of specific products.
Analysis of Requests: All requests undergo a preliminary analysis to ensure they meet technical and commercial criteria.
Volume Limit: The maximum volume considered as a sample is 10g per product type.
Purpose of the Samples
The samples provided by SuperGrafeno are primarily intended to assist in application testing, research and development, ensuring the evaluation of material quality.
The samples are intended for application testing, research and development, and material quality assessment. Proper use of the product is the customer's responsibility, and we recommend that testing be conducted by qualified professionals to obtain the best results.
Costs and Payment Methods
We understand the importance of practicality and security in transactions, which is why we offer different payment methods and guidance on the costs involved.
Calculation of Values: The cost of the samples varies depending on the kit selected. Kits of 1g, 5g, and 10g will be available.
Payment Methods: We accept bank transfer, boleto (Brazilian payment slip), credit card, Pix (Brazilian instant payment system), and other options available on our website.
Freight: The shipping cost is the customer's responsibility and will be calculated based on the destination and chosen shipping service. For more information, please visit our [link/contact information]. Shipping Policy.
Characterization and Guarantee
Our samples are carefully characterized to ensure compliance with technical specifications and guarantee the quality of the delivered product.
Technical Report: All samples are accompanied by a technical characterization report, ensuring that they meet the stated specifications.
No Exchanges or Returns: Our products are shipped with detailed descriptions, eliminating the possibility of manufacturing defects.
How to Apply
The sample request process is simple and straightforward. Our team is available to guide you through each step.
To request a sample, please contact us by email. contato@supergrafeno.com.br, informing:
Name of the company or institution
Purpose of the request (e.g., application testing, research, development)
Type and quantity of sample desired (individual or kit)
Contact details for follow-up.
Our team will review your request and provide detailed instructions regarding costs, deadlines, and payment methods.
Exceptions and Special Analysis of Requests
In exceptional situations, SuperGrafeno may evaluate differentiated conditions for sample supply, considering factors such as strategic partnerships, innovation projects, or special market opportunities. Each request will be analyzed individually by the company's technical committee, ensuring transparency and alignment with our commercial policies.
Contact us
Through the customer service channel we are available to assist you in the best possible way
- +1 (438) 885-7053
- +55 (48) 9 9826-4397
- contato@supergrafeno.com.br
- dri@supergrafeno.com.br
